Our dispute service

The mydeposits Scotland alternative dispute resolution service

If your tenancy ends in a deposit dispute which requires adjudicating by us then it will be resolved in accordance with the timescales as laid out in the legislation. Please see our resource centre for further information and guidance on our alternative dispute resolution process.

Your deposit dispute will be resolved by an Adjudicator who is:

  • Impartial
  • An expert in Scottish law
  • Professionally qualified

Quality service

International dispute resolution experts the Centre for Effective Dispute Resolution (CEDR) recognised our alternative dispute resolution process with the Significant Achievement in the Field of Dispute Resolution award at their alternative dispute resolution awards in November 2012.

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