Guides

Name of guide Description
Rules of claiming for deposit deductions  A handy 12 page guide designed to give landlords and agents an overview of how to claim in the event of a dispute with your tenants over the return of the deposit.
Managing the Landlord's Expectations  Our Head Adjudicator, Suzy Hershman provides her 10 top tips for letting agents to consider when acting as a facilitator between your landlord clients and the tenants throughout the tenancy.
Negotiating with your Tenants
Our latest feature guide provides handy tips to ensure that your negotiations at the end of the tenancy help to minimise the risk of a deposit dispute occuring.
Check-in and Check-out Guidance
A comprehensive guide containing some of the key consideration for collating robust dispute evidence throughout the tenancy.
Best Practice Tips for Letting to Student Tenants  Our Head of Legal Services provides his top 5 tips for letting to student tenants, including handy clauses to include in your Tenancy Agreements.
Using photos and video as evidence  Guidance for ensuring your photographic evidence is relevant, robust and of good quality in the event of a deposit dispute.
What to include in your Tenancy Agreements
Handy tips on the types of clauses to include in your Tenancy Agreements.
Understanding Damp and Mould
Essential tips and advice for landlords, agents and tenants to help combat and prevent damp and mould growth in rental properties. 
Overview of deposit protection Essential reading on the key facts of deposit protection.
How to comply with the legislation  In additon to lodging the deposit you must also pass your tenant key information about the deposit protection.
How to lodge a deposit This leaflet explains how Users can lodge deposits with mydeposits Scotland for free. 
Tenancy information for deposit protection You need to provide certain information about the tenancy to lodge a deposit.
Key deadline dates for deposit submission There are different dates for when the deposit must be lodged with us for protection.
Deposit release process A quick return of the deposit at the end of the tenancy is vital. This leaflet shows our simple process.
Using the correct bank details  Avoid any unnecessary delays in the return of the deposit by reading our 5 tips for providing the correct bank details.
Dispute resolution process This guide explains how the mydeposits Scotland dispute resolution process works.
Preparing for disputes The key evidence you require for dispute resolution.
What is fair wear and tear? Defining fair wear and tear can be different, find out more.
Different Tenancy Agreements Explained This guide explains the differences of Regulated Tenancy, Short Assured Tenancy and an Assured Tenancy.
Why we collect details of landlord clients from Agent users As part of our obligations we are required to collect key information about the landlord clients of our agent users. Here is clarification of our approach and why we need to collect it.
Charges in Tenancy Agreements 
Explaining charges in tenancy agreements, and what is considered reasonable and unreasonable under Scottish law.
A guide to Deposits Disputes and Damages
An essential guide for letting agents to help you avoid, prepare for and deal with deposit disputes in the event that you and your tenant cannot agree over any proposed deductions at the end of the tenancy.
The 'ins and outs' of inventories guide
Containing a wide range of tips and expert advice, this free guide covers some key of the considerations when creating a robust inventory. 

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