The Scottish government plans to introduce new regulations for Scottish letting agents and is seeking the views of landlords, letting agents and tenants on the draft proposals.
The new regulations aim to increase the overall standards of service and professionalism within the letting industry and provide customers with an effective way to resolve complaints.
In a broad sense, the proposals will include:
- a mandatory register of letting agents with an associated ‘fit and proper’ person test;
- a training requirement that must be met to be admitted to the register;
- a statutory code of practice all letting agents must follow;
- a way for tenants and landlords to resolve complaints against letting agents for breaches of the statutory Code of Practice through a new specialist First-tier Tribunal; and
- powers for Scottish Ministers to obtain information and to inspect to monitor compliance and enforce regulatory requirements.
A draft framework has been completed and the Scottish government have now entered into a consultation phase. They are inviting all landlords, letting agents and tenants who will be affected or are interested in helping to form the new regulations, to express their views.
You can take part at:
Responses will help to assist in the finalising of the draft framework and will help to shape the future operations and standards of letting agents throughout Scotland.
The deadline to take part is the 15th November 2015.