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Letting agent registration update – are you compliant?

Anyone carrying out letting agency work in Scotland is required to join the Scottish Letting Agent Register. The register for Letting Agents in Scotland opened on 31 January 2018, marking a significant step towards raising standards in the private rented sector in Scotland. In accordance with the Code of Practice, agents were given eight months to familiarise themselves with the Code and complete any training that needed to be done to fulfil the criteria.

Since 1 October 2018, it has been a criminal offence to carry out letting agency work in Scotland if agents aren't on the register. The exception to this is if they submitted an application to the register by 1 October 2018 and it has yet to be determined.                                                                                                                       

Applicants to the register are assessed to determine whether they are fit and proper persons to be carrying out letting agency work, including the extent to which they are complying withkey aspects of the Letting Agent Code of Practice.

To date 970 applications have been received. 821 applications have been approved so far, andwork continues to assess the remainder. 

Other compliance work is ongoing, and the Scottish Government have investigated, or is in the process of investigating, 133 businesses suspected of carrying out letting agency work in Scotland without being registered. To date, 108 compliance letters have been issued to suspected agents. 

Agents who are registered should now be using their letting agent registration number on all their communications and advertising. A search can be carried out on the Scottish Letting Agent Register using either this number, or the business name:

If you become aware of any agents who have not submitted an application yet, the Scottish Government is urging people to report them by sending an email with their name and address to the following mailbox

Further information for landlords and tenants

The Scottish Government has also published guides for tenants and landlords. These can be found at:

 Tenants –  

 Landlords –