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Update from the Scottish Government

The Scottish Government continues to work with a range of stakeholders in the private rented sector, providing guidance to landlords and letting agents and offering support to tenants who have been impacted by coronavirus and are struggling to pay their rent. Here is their latest update for mydeposits customers.

Tenant and Landlord Covid-19 Loan Support schemes

Given the ongoing uncertainty around recovery from the pandemic, the Tenant Hardship Loan Fund and the PRS Landlord (non-business) Covid-19 Loan support schemes have continued beyond 31 March 2021. For details of both schemes please see the following links: 

Money Talk Team service

Funded by the Scottish Government, the Money Talk Team service is delivered by the Citizens Advice Network in Scotland and provides free, confidential and holistic income maximisation advice ranging from benefit take up and council tax reduction to free school meals and making sure people aren’t paying more than they need to for services such as energy, utilities and broadband costs.

People can access the service at a time and place that best suits their needs. This includes online at, through the dedicated national free-phone number on 0800 085 7145 or face to face at their local Citizens Advice Bureau. Although this local service may currently be reduced due to lockdown restrictions.

Since it was launched in November 2018, the Money Talk Team has supported over 31,000 clients across Scotland.  Of those, more than 15,000 clients are better off by over £27 million – averaging almost £1,800 per household.

Temporary ban on the enforcement of eviction orders

The temporary regulations banning the enforcement of eviction orders in the private and social rented sectors has been extended until 30 September 2021, due to the continuing risk the pandemic poses to people’s health. The regulations apply to areas subject to level 3 or 4 restrictions and will be reviewed every 21 days to ensure they remain necessary to protect against the spread of COVID-19.

The current ban on the enforcement of eviction orders does not apply to areas subject to level 0, 1 or 2 restrictions and as areas move out of the higher level restrictions evictions will be allowed. Any tenant with concerns should discuss their situation with preventing homelessness services at their local authority.