Deposit protection by deposit experts

As experts in the industry with over 25 years of experience, landlords choose to protect their deposits with us as it easy.

Protect now

Why choose mydeposits?

Free resolution

If, after discussing the return of the deposit and any proposed deductions at the end of the tenancy, you are unable to agree with the tenant, you have free access to our award winning adjudication service.

Partnered with the NRLA

Backed by leading landlord association the NRLA, helping to raise standards in the private rented sector.

I have a new tenant. What do I need to do?

Step 1

Choose

Before taking a deposit, choose how you would like to protect it. If you would like to use our deposit protection, you can protect the deposit for free and send it to us.

Step 2

Protect the deposit

If you have taken a deposit, you must protect it in our government approved deposit protection scheme within 30 calendar days.

Step 3

Issue prescribed information

Once you have protected the deposit, you have 30 calendar days to tell your tenant (and anyone who contributed to it) where it is protected and provide other information, known as ‘prescribed information’. Don’t worry, we’ll help you with this.

Cartoon man crouching on a bean bag wearing a blue sweater vest

When it comes to the end of a tenancy...

You may be unable to agree on any proposed deductions to the deposit with the tenant

Don’t worry, we offer a completely free dispute resolution service for all of our customers.

Find out more

I found mydeposits very helpful and informative when I contacted them after my tenant had given notice and I couldn’t find my password or account. They also refunded the deposit with no problem. It takes away the stress knowing that they are always there to help if need be.

Sandra

I have been using mydeposits since its inception (as a landlord) and found it very simple to protect and unprotect deposits.

Kitty Omfalos

I always find the site really easy to use. mydeposits provides an excellent insurance for my deposits and gives my tenants a great sense of security. I am extremely happy with the service they offer to myself as a landlord and my tenants.

Landlord member