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If at the end of your tenancy:

  • You can’t agree with your landlord over the amount of the deposit to be returned,
  • Or aren’t satisfied with their explanation for withholding the deposit;

You can use our free dispute resolution service to resolve your dispute, either online or by post. The tenant can raise the dispute up to 30 working days from the date either party initiates release.

Dispute Resolution – how it works

my|deposits Scotland dispute resolution service is evidence-based and uses professional, impartial adjudicators.

ADR DigestRaise a dispute